A passenger in a suit working on a laptop in the back seat of a car, looking out at an airfield.

Rides and deliveries

Premium rides. Insured deliveries.

Telride Premier puts you in the back of a black Tesla, now or booked ahead with Reserve. Telride Logistics and Retail move what matters across Sydney, photographed at pickup and handed over only with a PIN. One app, one balance, every trip tracked live.

Black TeslaEvery Premier ride
$20 millionInsurance on Logistics deliveries
PINAt pickup, and again at drop-off
LiveEvery ride and delivery tracked

Choose your service

Four ways to move with Telride

Ride in a Premier car now or book one for later, or send something across town. Every service is booked in the same app and paid from the same kilometre balance.

Ride

Telride Premier

Black TeslaOn every Premier ride

A quiet, electric car and a background-checked driver. For airport runs, client meetings and the nights you'd rather not drive.

PIN at pickupLive trackingShare your trip

Paid from your km balance cost shown before you book

Ride

Telride Reserve

Up to 30 daysHow far ahead you can book

The same black Tesla, booked for a set date and time: an early flight, a dinner booking, a meeting across town. We hold your booking and send it to our drivers 30 minutes before pickup.

Choose the date and timePriced for your pickup timeFollow it in My Reserves

Paid from your km balance cost shown before you book

Delivery

Telride Logistics

$20 millionInsurance on every Logistics delivery

For the valuable, the urgent and the irreplaceable. Tell us what's going and who's receiving it, and we'll handle it with proof at every step.

Photo at pickupPIN at drop-offSigned for

Paid from your km balance cost shown before you book

Delivery

Telride Retail

30 minutesOur fastest delivery window

Gifts, orders and parcels up to 500 × 500 mm, delivered in the window you choose: 30 minutes, an hour, or the next day.

Up to 500 × 500 mmChoose your windowPIN at drop-off

Paid from your km balance cost shown before you book

How it works

Buy kilometres once, use them on anything

Top up kilometres

Buy kilometres in the app. Rides and deliveries draw on the same balance, and you see what a trip will cost before you book it.

Choose your service

A Premier ride now, a Reserve for later, an insured Logistics delivery or a Retail parcel in a set window. Add the pickup and the drop-off, and that's it.

Track it live

Watch your car come to you, or your parcel cross town. Send the live trip to someone else with one tap.

Confirm with a PIN

A ride starts with your PIN, so you always get into the right car. A delivery is only handed over with the drop-off PIN.

A passenger in the back seat of a car with her laptop open, city towers outside the window.

Premier and Reserve

The back seat is yours

An electric car is quiet and smooth, which makes the back seat a good place to take a call, finish an email or simply look out the window.

Before the ride starts you give your driver a four-digit PIN, so you always get into the right car. From the trip screen you can send a live link to family or a colleague, and they can follow the car until you arrive. Need it later? Reserve books the same car for the date and time you choose.

Logistics and Retail

Proof at every hand-over

Every delivery leaves a record you can check: what was sent, that it left sealed, and who signed for it.

Retail delivery windows

30 minutesup to 5 km
1 hourup to 15 km
Next dayup to 30 km
  • DescribedYou tell us what's being sent and the recipient's phone number.
  • SealedYour driver photographs the parcel, sealed, before the trip can start.
  • TrackedYou follow it live from pickup to drop-off.
  • Handed overThe app gives you a drop-off PIN to pass to your recipient. Without it, the parcel isn't handed over.
  • Signed forThe driver photographs the delivery and takes a signature, and both are saved to your trip.

Safety

Checked drivers, verified hand-overs

Background-checked drivers

Identity, licence, police check and driving record, all reviewed before anyone drives for Telride.

The right car, every time

Your ride doesn't start until you've given the driver your PIN.

Shared live

Send your live trip to anyone you like. They follow the car on a map, no app needed.

Photo-proofed deliveries

Sealed at pickup, photographed and signed for at drop-off.

Good to know

Questions before you book

How does paying by the kilometre work?

You buy kilometres in the app ahead of time, and each ride or delivery draws on that balance. The app shows what a trip will cost before you book, and your balance is updated when it's done.

Can I book a ride in advance?

Yes, with Telride Reserve. Choose the date and time, up to 30 days ahead, and the fare is worked out for your pickup time. We hold the booking and send it to our drivers 30 minutes before pickup, and you can follow it in My Reserves.

What's the difference between Logistics and Retail?

Logistics is for valuable or urgent items and is insured up to $20 million. Retail is for gifts and parcels up to 500 × 500 mm, delivered in a window you choose. Both are photographed at pickup and handed over with a PIN.

How fast is a Retail delivery?

You choose the window when you book: 30 minutes for drop-offs up to 5 km away, one hour for up to 15 km, or next day for up to 30 km. If a window doesn't cover your route, the app asks you to choose a longer one.

Who gets the drop-off PIN?

You do. It appears in the app once your parcel is on its way. Pass it to whoever is receiving it, and the driver hands the parcel over when they give the PIN.

Can someone follow my ride?

Yes. From the trip screen, share a live link by message, email or any app. Whoever opens it can follow your car until you arrive, without needing the Telride app.

What car will pick me up?

Telride Premier rides are in a black Tesla. The app shows your driver, the car and its number plate before it arrives, and you confirm the ride with your PIN.

Ready when you are

Your car is a tap away.

Download the Telride app to book a Premier ride, reserve one for later or send a delivery. One account, one kilometre balance, every trip tracked live.

Business accounts and questions: info@telride.com.au
General enquiries: 0451 236 666 or 02 9211 0055